Our Vision, Mission, Values

Our Vision

Leading the industry with an elite team who are committed to a Job done right.®

Our Mission

Our mission is to achieve Job done right.® ProStar helps to assist our customers to recover from unexpected events.

Customized Proactive Communication

We adapt our communication style to help meet the needs of others. We strive for proactive communications that meet the needs of our team, customers and vendors.

Put Relationships First

We connect with customers, suppliers and co-workers.  We dive deep to understand how and why people tick. We learn their expectations and create personalized “Wow!” experiences based on individual needs and preferences.

Sense of Urgency

We work with a sense of urgency.

Our Values

At the core of our business, these values are fundamental to who we are as people. 

Trust

We trust in best intentions and aspire to give each other the benefit of the doubt in challenging situations.

Elite

We strive for elite performance. We seek excellence in our work, relationships, and results.

Accountable

We hold ourselves and our team members accountable. We strive for above-the-line behaviour.

Make Change

We are willing to change and grow, and we ask ourselves, “What could I do differently?” in any situation.