Calgary’s Best Contents
Restoration Service 

Yes. We will track and store any salvageable items. And we can also restore those items that are salvageable. We will also make a list of items (including food items) deemed non-restorable to provide to you and your insurance company.

‘Contents’ refer to any of your belongings that can be packed in a moving truck if you were to change residences. This might include: documents, books, clothing, machinery, office equipment, furniture, artwork, antiques, media, electronics and more. Appliances may have to be sorted out by your individual insurance adjuster, depending on the condominium corporation’s bylaws. The ‘structure’ is the building’s infrastructure such as the floor, ceilings, walls and can sometimes include the plumbing, electrical and mechanical components as well.

Make a list of items (including food items) deemed nonrestorable. Make a copy for your insurance company and keep one for yourself. If you choose ProStar to assist with your contents restoration, we offer tools on our Customer Contents portal that will assist with this process.

ProStar employs many state-of-the-art restoration techniques and works with a network of professionals who can restore a wide range of specialty items. We work with your insurance adjuster to identify and address items requiring special attention.

Furniture is assessed on a case-by-case basis. Often, furniture can be dried, cleaned, deodorized, and restored successfully. Common factors that result in furniture being unsalvageable include sewage contamination, permanent swelling, staining, discolouration, and damage that is a direct result of the loss.

You will receive a general list, including photographs, of all the items removed from your home. You will receive a detailed list, including photographs, of all items deemed unsalvageable. Because most insurance policies have coverage limits pertaining to contents, we do not provide the same level of descriptive detail for salvageable items as we do for unsalvageable items. This helps to manage overall claims costs and preserve your coverage limits for use towards the replacement cost of the unsalvageable items.