Disaster Response

Calgary’s Best Crime Scene Cleanup Service

We’re here to help with crime scene cleaning services to ensure safe removal of biohazards and contaminated items.

When faced with an unfortunate situation like a death or a crime scene on your property, it’s normal to be worried about what happens next. Our technicians will assess your needs and take care of all aspects of the cleanup, so you don’t need to worry about what’s next.

What to do next.

1

Call the Police/Coroner

The police and coroner must release your property before remediation services can occur.

2

Call ProStar at 403-234-7827

We provide immediate emergency response.

3

Call Your Insurance Company

You may need to open a claim with your insurance company.

Need help now?

24/7/365 Emergency Contact

403-234-7827

contact

What To Expect From ProStar Crime Scene Cleaning Services

Prompt Response

ProStar provides prompt responses.

Help With Insurance & Administration

ProStar creates an estimate for repairs and assists with insurance documentation if required.

Like New Restoration & Reconstruction

ProStar begins repairs to remediate and restore your property and belongings to their original condition.

Frequently Asked Questions

Why do I need to call the police or coroner first?

For ProStar to start cleaning up from a crime scene or traumatic event, we need to ensure that the police and coroner have released the location to the property owner and completed the investigation process.

What do ProStar’s services entail?

ProStar has an expert team that will deal with all biohazards, pathogens or bodily fluids like blood that can occur due to a traumatic event. This may be due to unattended deaths, biohazard events, trauma scene cleanups, violent crimes, and more. We can also help restore damages that have occurred to your property due to a loss of this nature.

Will insurance cover the cost of this?

Insurance coverage varies based on the event, but there may be coverage for a cleanup of this nature. Once you have started your claim and obtained a claim number, please provide us with this information so we can work with you and your provider to return your property to its original condition.

Why is it important to have professional crime scene cleanup crews?

Cleaning professionals need to assist in crime scene restoration as the severity of the damage can be very serious and, at times, harmful. Without proper cleaning, bacteria and infectious materials can grow in the property, leaving it uninhabitable. Don’t worry, ProStar can help return your property back to its original condition.

How much does crime scene cleaning cost?

At ProStar, the minimum charge is $1000 for crime and trauma cleanups and pricing varies upward from there based on the severity of the event.

Does ProStar offer any other services?

ProStar has a variety of services for you. These services include clean up for:

Ned, S

Google Review

The service from this company was prompt and the job was completed on time and very well done. They sent two outstanding individuals to do the work – they were very polite and considerate of our home. They knew what they were doing and it showed in the fine craftsmanship that was evident in the completed job.

Navtej, S

Google Review

Very professional and great communication. Frequent contact to inquire about the work progress and any issues/concerns. Thank you!

Jan, C

Google Review

ProStar was perfect and they were working hard and on a very tight schedule, to make our place livable again!

Expert,
Certified & Caring

ProStar is ISO 9001:2015 certified for quality assurance, COR certified for safety and adheres to IICRC (The Institute of Inspection, Cleaning & Restoration Certification) emergency response guidelines, so you can count on the highest quality standards in every job we do.